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Toll-Free: 1-833-737-0010 info@erbachay.com
What is your quality Control Process?

All of our products go through an extensive quality control process that includes rigorous testing in potency, chemical identity, moisture content and microbiological purity. We also test against any pesticide presence or foreign materials.

We have many members with strong ailments who smoke 1/8 – 1/4 of an ounce per day and require the cleanest purest cannabis flower available to ensure it does not create build up in their throat or bacteria in their lungs.

Because of this we’ve ensured that we have the most strict quality control process in the industry. Our members are guaranteed to receive the best possible product available, in fact less than 10% of the product available to us is ever shipped.

How do you deliver?

All of our products are discreetly packaged us and delivered by Canada Express Post.

Once your order has been shipped we will email you the tracking information so you may follow your order to your door.

Do you deliver Canada-Wide?

Indeed we do! 🙂

I’m new to Cannabis, how can I know what to order?

The best recommendation when you’re first getting started is to start low and slow.

That means start with a low dosage and take it slow by allowing that low dosage to respond in your body before you begin to take on a higher dosage.

When you’re first getting started we’d recommend that you touch base with us first at 778-737-0100. One of our professional customer care specialist will discuss your medical needs and provide you a personalized recommendation of the most efficient solution to your needs.

Our goal is to work along side you to improve your life.

How can I know which product will work best for my ailment?

The best way is to call us directly so our Customer Care team is able to provide you a better description of our products and how they work, in the meantime you can click this link and to see a list of ailments and which products work best to help alleviate them.

How much product can I order at one time?

As per Health Canada’s regulations you can order up to a 30 day supply or 150 grams at a time. Patients may order as many times as they wish within their 30 day limit.

How can I pay for my order?

We accept Interact E-Transfers, once you’ve placed your order please send your total to sales1@erbachay.com and use your order number as your password.

How long does it take to receive my order?

Your order will be processed within 24 hours of payment and shipped through express post. Delivery can take from 2-5 business days relative to your location in Canada

Whats the difference between Indica and Sativa?

Sativa

  • Uplifting and energetic
  • Creative, Cerebral, Spacey or Trippy
  • Best suited for day use

Indica

  • Relaxing and Calming
  • Body buzz or ‘couch lock’
  • best suited for night use
  • You can learn more about the plants here
What is CBD?

CBD is a non-psychoactive (will not make you feel high) molecule in the cannabis plant. it has many benefits including the suppression of inflammation in the body as well as pain relief and it is an anti-depressant.

you can learn more about CBD by watching this video made by our trusted head of client care Won